Club77 Malaysia Platform Terms and Conditions of Use

Welcome to Club77, an online entertainment platform offering a wide range of casino games, sports betting, and slots for adult users in Malaysia. These Terms and Conditions constitute a valid and binding agreement between you as the user and Club77 as the platform operator.

We encourage you to read each section carefully. Should you have any questions regarding any provision in this document, our support team is ready to assist you via live chat, available 24 hours a day, 7 days a week.

01 Acceptance of Terms and Conditions

By accessing, registering, or using any part of the Club77 platform — whether through the website, Android mobile app, or iOS app — you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in full and without reservation.

If you do not agree with any part of these Terms, you are not permitted to use the club77 platform. Continued use of the platform following any changes to the Terms will be considered your acceptance of the amended Terms.

• These Terms apply to all users without exception, including unregistered visitors.
• These Terms are to be read together with the club77 Privacy Policy and Responsible Gaming Policy.
• In the event of any discrepancy between a translated version and the Bahasa Melayu version, the Bahasa Melayu version shall prevail.

02 Member Eligibility

Club77 is an adult entertainment platform. To register and use our services, you must meet the following eligibility requirements without exception:

• Be aged at least 18 years of age on the date of registration.
• Reside in or access the platform from a country that does not prohibit online gambling activities.
• Have the legal capacity to enter into a binding agreement.
• Not be on any self-exclusion list issued by club77 or any relevant regulatory body.
• Act on your own behalf only, and not as an agent or representative of any third party.

Club77 employs a rigorous identity verification (KYC) system. This process involves submitting a valid identity document such as a MyKad, passport, or driving licence for age and identity verification purposes. This is a measure we take to protect all users on the platform.

03 Registration and Account Management

Each user is only permitted to hold one account only at club77. Multiple account registrations by the same individual — whether using a different name, email address, phone number, or payment method — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

During registration, you are required to provide accurate, complete, and current information. club77 is not responsible for any losses arising from incorrect or outdated information provided by the user.

• Your full name must match the name on a valid identity document.
• The registered phone number and email address must be active and reachable.
• Any changes to account information must be reported to the club77 support team within 7 days.
• An account that has completed the KYC process cannot be transferred to another person.

04 Deposits and Payment Methods

Club77 accepts deposits via multiple payment methods suited for users in Malaysia, including online banking (FPX), digital wallets such as Touch 'n Go eWallet and GrabPay, and other instant payment methods. All deposit transactions are processed in under 30 seconds.

• The minimum deposit is RM 10 for most payment methods.
• All deposits must be made using a payment method registered under the same member's name.
• Club77 does not accept deposits from third parties. Any deposit identified as a third-party payment will be returned and the account in question may be suspended pending investigation.
• The currency used on the platform is Malaysian Ringgit (MYR).
• Club77 does not charge any processing fees on deposits; however, your payment service provider may impose their own charges.

Every successful deposit will be credited to your account instantly. If your deposit is not received within 10 minutes, please contact our support team with proof of payment for immediate verification.

05 Fund Withdrawal

Club77 processes withdrawal requests promptly. Members who have fully completed KYC verification will enjoy withdrawals processed within 15 to 60 minutes depending on the selected withdrawal method.

• Minimum withdrawal is RM 30.
• Withdrawals must be made to a bank account or digital wallet registered under the same member's name.
• Members who have not completed the KYC process may experience delays or limits on withdrawal amounts.
• Club77 reserves the right to request additional documents for withdrawals exceeding certain limits as an anti-money laundering precaution.
• Any attempt to withdraw funds obtained through fraudulent activity will be blocked and reported to the relevant authorities.

Club77 reserves the right to withhold withdrawals until the wagering requirements for any bonus received have been fully met. Bonus amounts that have not satisfied the wagering requirements cannot be withdrawn until those requirements are fulfilled.

06 Bonuses, Promotions, and Loyalty Programme

Club77 offers a variety of bonuses and promotions to new and existing members. Each promotion is subject to specific terms stated on the relevant promotions page. The general terms applicable to all bonuses are as follows:

• Each member is eligible to claim the welcome bonus once only.
• Bonuses cannot be converted directly to cash — they must meet the wagering requirements (wagering requirement) set in advance.
• Club77 reserves the right to revoke any bonus awarded if there is evidence of abuse or misuse of the promotions system.
• Using multiple accounts to claim the same bonus is prohibited and may result in account closure.
• Bonus wagering requirements are typically between 20x and 35x the value of the bonus received, depending on the type of promotion.
• The bonus validity period is as stated in the relevant promotion terms, typically between 7 and 30 days.

The club77 VIP Programme offers exclusive benefits to loyal members, including higher withdrawal limits, personalised bonuses, a dedicated account manager, and access to special promotions. VIP membership is determined based on your gaming activity and may be upgraded or downgraded according to your activity level.

07 Game and Betting Rules

All games at club77 are operated using a random number generator (RNG) that has been independently audited to ensure fair and unbiased outcomes. The result of every game is entirely random and cannot be manipulated by any party, including club77 itself.

• Any attempt to exploit software bugs or system vulnerabilities is prohibited and may result in immediate account closure.
• The use of third-party software, automated bots, or artificial intelligence tools for wagering purposes is prohibited.
• In the event of a technical fault or service disruption during an active game, Club77 reserves the right to void the round in question and refund the original bet to the user's account.
• Results recorded in the Club77 system are final unless there is strong evidence of a technical error.
• Any bets placed using funds obtained through fraudulent means will be voided with no refund.

For Live Casino games, additional rules set by the dealer and game provider also apply. Players are required to conduct themselves with courtesy during live game sessions, and any inappropriate behaviour may result in removal from the game table.

08 User Responsibilities

As a club77 member, you are fully responsible for all activities that occur under your account. This includes:

• Ensure all information provided to club77 is accurate and up to date at all times.
• Keep your password and login credentials confidential. Do not share your account with anyone.
• Bet within your own financial means and do so responsibly.
• Report to club77 immediately if you suspect your account has been accessed without authorization.
• Comply with all local laws applicable to online gambling activities in your area of residence.

09 Account Security and Data Protection

Club77 uses 256-bit SSL encryption technology to protect all data transmitted between your browser and our servers. We also maintain a strict data protection policy in line with international standards.

• Your password is stored in a hashed format that cannot be read by anyone, including Club77 staff.
• We recommend enabling two-factor authentication (2FA) for an additional layer of protection.
• Club77 will never ask for your password through any communication channel.
• Your personal information will not be sold or shared with third parties without your consent, except where required by law.

For more information on how we collect, use, and protect your personal data, please refer to Privacy Policy Club77.

10 Account Closure and Suspension

Club77 reserves the right to suspend or close any member's account without prior notice if there is strong evidence or reasonable suspicion relating to any of the following:

• Fraud, money laundering, or any other illegal activity.
• Violation of any terms and conditions stated in this document.
• Multiple account registration.
• Abuse of the bonus or promotional system.
• Providing false information during registration or the KYC process.
• Any attempt to hack or disrupt club77's systems.

Members may also request to close their own account at any time by contacting our support team. For self-exclusion cases related to responsible gaming, please visit the Responsible Gaming to find out the available options.

11 Club77 Limitation of Liability

To the extent permitted by applicable law, club77 and its parent company, subsidiaries, directors, employees, and service partners shall not be liable for:

• Any financial losses incurred as a result of betting activity on our platform.
• Service disruptions arising from technical maintenance, server failures, or events beyond our control (force majeure).
• Any losses arising from unauthorized access to your account due to your own negligence are your sole responsibility.
• Any investment or financial decisions you make based on information obtained from this platform.

In all circumstances, Club77's maximum liability to any user is limited to the amount deposited by that user within the 30 days preceding the claim.

12 Amendments to Terms and Applicable Law

Club77 reserves the right to amend, add, or remove any part of these Terms and Conditions at any time without prior notice. Amendments will take effect immediately upon being published on this page.

• Members will be notified of major amendments via email or in-app notifications.
• Continued use of the platform after any amendment constitutes agreement to the updated terms.
• These Terms and Conditions are governed by applicable law, and any disputes will be resolved through the appropriate channels.

Should any provision in these terms be found invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed without affecting the validity of the remaining provisions still in force.